Sorting Out Warranty Claims:  Repo Boats For Sale Tennessee

A very common repo boats for sale Tennessee complaint on boat owner questionnaires in our files has been the handling of warranty claims by builders and dealers.

Part of many problems stems from the fact that a boatowner may hold a builder at fault when it Is In fact the dealer or another manufacturer who is at fault.

A typical example is the boatowner who attempted to get scratched spars repaired by the builder of his new boat.

Coatings are typically not covered under builder warranties Many will, however, repair (or have dealers repair) dings and scratches as a gesture of good will.

Spar coatings, where any warranty exists, are covered by the firm applying the coating.

In this particular repo boats for sale Tennessee case, the damage had plainly occur during transit, which introduces another variable: the claim should more properly be lodged against the carrier’s insurance policy covering damage during shipment.

• On a warranty claim (and, incidentally on an in­surance claim) do not take it upon yourself to authorize repair or replacement unless you are prepared to undertake getting reimbursed yourself.

Similarly, do not sign a release or cash a check acknowledging settlement of a claim until you are satisfied that the work has actually been done.

• If you do find yourself in a situation where you must submit an invoice for re-imbursement for warranty work already done and paid for, insist that the invoice you obtain itemize the warranty work and invoice it separately from any other work done.

It is not reasonable to ask for reimbursement with an invoice which does not clearly show the work done and the cost of that work, and only that work.

• Know the terms of the warranty on your boat.

Go over those terms with the dealer before you take delivery of the boat. If the dealer adds, subtracts, or modifies any of the terms, write out the new terms and have him initial the change.

If the repo boats for sale Tennessee dealer seems vague about warranty settlements or dismisses the possibility that you will have any, take your business elsewhere or be prepared for the hassle that could cost you money.

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